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Paul Featherstone's Blog
For the Royal Borough of Kensington and Chelsea
  • Could You Carve Me a Nice Juicy Job Please?
    (Wed, 20 Jan 2010)

    Hello again. I realise that after my initial blog some of of you may have thought, “Here we go again, another series of depressing, negative blogs”. I’m sure my manager thought this as he hastily coached me on what should go into my next blog!!

    I’ll make this one a little more positive and focus on some successful job carving stories.

    Many will know about job carving and will be very familiar with how valuable this process is, but some may not, please see

    On my list of things to do this week is to re-visit a manager from Morrisons supermarket to discuss job carving as an equal opportunity. Initial discussions several weeks ago went well ( I was invited back!) but the manager felt that equal opportunities meant treating everyone the same…I suggested we meet again to discuss further!

    When I do meet with the manager from Morrisons I will of course point out that in order for “same” to be prevalent in the world of work we must embrace diversity and creativity, we must strive to do things differently.

    Often managers that I meet want examples of best practice to highlight what I’m talking about so I think it will be worth talking about some successful job carving stories within the Royal Borough of Kensington and Chelsea.

    Litsa, in her role as a Customer Services Adviser within the main reception of the Town Hall really emphasizes how job carving can work. Litsa has some difficulty in using computers, but is great with people; she has such an endearing personality. Through close partnership working with Litsa’s manager and the Customer Service Team a role was carved for her that really focuses on her customer service abilities. Litsa enjoys her job so much, she wants to increase her hours!
    A massive thank you to Ray, Gloria and the Customer Services Team for making this happen. (Please see case study)

    Anthony, Louise, Tracey and Caroline all work as administrators and are employed by the Borough of Kensington & Chelsea and all of their positions were carved. Another big thank you to their managers Sally, Elaine, Sharon and Steve who were so instrumental in making this happen. Through their hard work, commitment and “out of the box” thinking all of the managers mentioned made job carving possible. They were prepared to think creatively, to go that extra mile in order to really make a difference in someones life.

    With such positive job carving stories, how can the manager from Morrisons refuse?

    Until next time…

    Paul Featherstone

  • New Year, new start?
    (Wed, 13 Jan 2010)

    Well, I have to say that it has been rather a slow start to the new year, I’m getting the sense that everyone would prefer to be hibernating right now!

    This cold weather and dare I say it Christmas have not helped. Perhaps there is good cause for the new year to start in the summer, that way we may feel a little more invigorated for that “fresh start”.

    …And Christmas, well this is just an annoying distraction!! Don’t get me wrong, I love Christmas, but for a supported employment service it just comes at the wrong time. Employers may be less inclined to “wind down” for the year or say things like, “lets meet in the new year”. Christmas every other year? Yes please!

    Motivationally I think it takes huge effort and commitment to find and sustain a job and the start of a new year can put added pressure on people. But the reality is is that mentally we are pretty much in the same place as we were a couple of weeks ago.

    In all seriousness, I think that it doesn’t matter what time of year it is; effort and motivation to get into work has to be maintained.

    Good luck to those looking for work, keep fighting!

    For Kensington Recruitment the new year will be a new start. We are going to be run by Pure Innovations LTD. who are a national not for profit company who run innovative, high quality social care services in Stockport, Northampton, Barking and soon Kensington & Chelsea.

    I’m very much looking forward to the change and am confident that Pure’s arrival will bring much opportunity, growth and infrastructure to enable us to continue to work positively with the Borough.

    Watch this space, I will of course keep you posted about further developments.

    Bye for now.

    Paul Featherstone
    Co-ordinator Kensington Recruitment

  • Paul Featherstone’s Blog!
    (Mon, 04 Jan 2010)

    Welcome to Paul Featherstone’s Blog for Royal Borough of Kensington and Chelsea